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Consultation Form

If you are visiting us for the first time, please complete our consultation form prior to your appointment. This helps our team understand your goals and recommend the most suitable treatments for a safe and personalized experience.

 

What are your top hair concerns? Check all that apply.
Are you experiencing any thinning, hair loss or scalp problems?
Have you been swimming in the last 6 months?
Have you had any other chemical services done in the last 6 months? Check all that apply.
How often are you willing to come back to the salon for maintenance?
Please check all you are wanting to get done.
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Client Agreement & Policy

I acknowledge that WTS requires at least 24 hours’ notice to cancel or reschedule any appointment. Failure to provide such notice, or failure to attend a scheduled appointment, may result in restrictions on future bookings.

I acknowledge that WTS reserves the right to cancel appointments for clients arriving more than 30 minutes late. Clients arriving more than 15 minutes late may be required to reschedule. I understand that late arrival or insufficient service time may impact the quality or results of the service provided.

I acknowledge that all services are scheduled with allocated time to ensure optimal results. I understand that colour outcomes may vary from reference images due to individual hair characteristics, including but not limited to hair type, texture, prior colour, and chemical history.

I acknowledge that after two missed appointments without notice, I will be required to pay the full service fee in advance prior to booking any future appointments. I further understand that after three missed appointments without notice, WTS reserves the right to deduct services from any pre-paid packages.

I understand that WTS maintains a respectful and professional environment. Any form of harassment, inappropriate behaviour, or abusive language toward staff or other clients will not be tolerated and may result in refusal of service and/or termination of the client relationship.

Acknowledgement
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